The following quote is from the Facebook page of a French person living in the UK and trying to obtain UK citizenship, because of Brexit. Why does the UK Home Office and the Post Office, and their operatives, feel it necessary to be so obstructive, awkward and unhelpful? It is not necessary and not in the traditional British spirit of tolerance.

I am very, very angry.

In the process of my citizenship, once I have received the letter requiring me to do so, I have 15 working day to go to the Post Office and register my biometrics. If not, my application can, and will, be rejected. I have received the letter on the 4th, and duly went to Cambridge Central Post Office today, to register.

The biometrics system is broken.
No, they don’t know why, it just does not work.
No, they don’t know when it is going to…